Delete Your Lock My Devices Data
Lock My Devices has no accounts. You can remove your device records by request at any time.
How to request deletion
- 1
Uninstall Lock My Devices from the devices you no longer want to lock (first remove it under Settings › Security › Device admin apps).
- 2
Send an e-mail to [email protected] with the subject “Data deletion”.
- 3
Include the device brand and model, and send the request from an address we can reply to. For your safety, share the user code only if we ask for it to verify ownership.
- 4
We delete all device records linked to your code within 30 days and confirm by e-mail.
What is deleted
- User code
- Firebase push tokens
- Device and app details (brand, model, Android and app version, Android ID)
- Install and usage counters
- Request logs linked to your code (IP address, browser/app information)
What may be kept
- Anonymous, aggregated statistics that cannot identify you
- Records we must keep by law, if any